Klozur for Four-Year Institutions

Every inquiry gets a text back in 60 seconds. Not an email on Monday.

Your counselors can't answer 400 RFIs the night they arrive. Klozur can. It replies by text, answers the approved questions, and books the counselor call or campus visit. Undergrad, transfer, adult, online, graduate.

650,000+messages handled
5,000+appointments booked
<60savg first reply

The Problem

  • RFI forms pile up overnight and get an email the next business day. Most never get a text at all.
  • Counselor caseloads run in the hundreds. The follow-up that matters most gets the least time.
  • Prospects go quiet between inquiry and application, and nobody notices until the funnel report.

Klozur

  • Text-first reply to every inquiry in under 60 seconds, 24/7, in your institution's voice.
  • Answers the approved questions (programs, deadlines, visit days, aid basics) and escalates anything else with a summary.
  • Books the counselor call, campus visit, or virtual info session and writes it back to your CRM.
New appointmentKlozur dashboard
Priya S.
RFI form · 11:38 PM · replied in 21 sec
QualifiedRepliedBooked
Appointment
Wednesday 4 PM · Jordan
Event
Preview Day · Oct 18
Program
Nursing (direct-admit)
Term
Fall · early action

What just happened in that thread

An 11:38 PM deadline question, answered from the approved calendar and turned into two bookings.

  • Answered a deadline question at 11:38 PM from the approved knowledge base, not from memory.
  • Explained direct-admit in one sentence and moved to the counselor call.
  • Booked both the call and the Preview Day spot in the same thread.
  • Wrote the appointment and transcript back to the CRM record.

What Klozur handles for enrollment teams

Every answer comes from the knowledge base you approve. Anything else goes to a human.

RFI response

Every request-for-information form gets a text reply in under 60 seconds, including the ones that arrive at midnight.

Deadlines and requirements

Application deadlines, test-optional policy, prerequisites, transfer credit basics. From your approved knowledge base only.

Visit and event registration

Preview days, campus tours, virtual info sessions. Booked in the conversation, confirmed by text.

Adult and online programs

Working adults inquire after hours and expect a text, not phone tag. Klozur meets them there.

Melt prevention

Nudges admitted students who go quiet between deposit and day one, and flags the ones who need a counselor.

CRM write-back

Salesforce, HubSpot, and most enrollment CRMs via API or webhook. Conversations and appointments land on the record.

How It Works

Live in under 10 business days. No phone system replacement.

1

Connect your inquiry sources

RFI forms, application-portal inquiries, event sign-ups, your CRM. Forward by webhook or API.

2

Approve the knowledge base

Your admissions team decides what the AI can say about programs, deadlines, aid, and visits. Nothing outside that list gets answered by the AI.

3

Counselors get booked

Calls, visits, and info sessions land on the calendar with the full conversation attached.

Frequently Asked Questions

If you don't see your question, ask in the form below.

How does this fit with FERPA?

Klozur works with the inquiry data a prospect gave you, not education records. Data stays in your control, is exportable any time, and is deleted on request. We'll walk your compliance office through it.

Can it stay on-brand for a university?

Yes. Tone, vocabulary, and the list of approved answers are all set with your team during onboarding. Institutions typically run it more formal than a trade school would.

Will it make things up?

No. It answers from the approved knowledge base and escalates anything else to a counselor with a summary of the conversation.

Which CRMs do you integrate with?

Salesforce, HubSpot, and most enrollment CRMs via API or webhook. Appointments and transcripts write back to the record.

What does it cost?

Per-lead pricing, no seat licenses, no long-term contract. We'll size it to your inquiry volume in a 15-minute call.

See Klozur on your last 100 inquiries.

Tell us about your enrollment team. We'll demo on the kind of RFIs you actually get.