HVAC, welding, medical assisting, dental, electrical, auto. Klozur knows which program the prospect asked about, answers the first round of questions, and books the tour or admissions call. 24/7.
A 6:52 AM inquiry, answered and booked before the front desk unlocked the door.
Every answer comes from the knowledge base you approve. Anything else goes to a human.
Knows the difference between the HVAC inquiry and the phlebotomy inquiry, and answers each from its own program sheet.
Names the paths (federal aid, WIOA, scholarships, payment plans) and routes the numbers to your financial aid office.
Books the tour, sends directions, reminds them the morning of. Reschedules on the spot.
Captures the schedule constraint and matches it to the right cohort before the rep ever picks up.
Re-engages the inquiries that went quiet last term. Our dental and vet assisting campaigns start with exactly these.
Anything outside the knowledge base goes to a human with a clean summary. No made-up answers.
Five themes pulled from 22,515 inbound texts across our partner CDL and trade schools. Different programs, same five worries.
How Klozur handles it: warmly acknowledges the concern, never quotes numbers itself, then books a call with your advisor who can walk through every funding path (grants, GI Bill, voc rehab, employer-paid) for their situation.
How Klozur handles it: captures the schedule constraint, validates it, and books a call with your advisor who can match them to the right cohort. No guessing, no generic info dump.
How Klozur handles it: logs what they need answered and books a 15-minute call with your advisor. Real specifics in one conversation, not three forms and a callback queue.
How Klozur handles it: captures the eligibility question without judgment and books a confidential 1:1 with your advisor, the right person to walk through case-by-case answers.
How Klozur handles it: Klozur is the warm handoff to your team. Sub-60-second first reply, named advisor, confirmed callback window, then a real human picks up. This is the wedge.
Source: Klozur platform data, 22,515 inbound SMS messages, 7 partner schools, Aug 2025 - May 2026.
Live in under 10 business days. No phone system replacement.
Web forms, paid social, your CRM, walk-in texts. Forward by webhook, API, or SMS.
We build the AI on each program's length, schedule, start dates, prerequisites, and FAQ. Plus your rules on what it can and can't say.
Tour or admissions call on the calendar, full conversation attached, advisor briefed.
If you don't see your question, ask in the form below.
Yes. Each program gets its own sheet in the knowledge base. The AI answers from the one the prospect asked about, and asks when it isn't clear.
It answers from what you approve and nothing else. Anything outside the sheet goes to your team with a summary.
No. Klozur works alongside whatever you have. Leads forward in by webhook, API, or SMS.
Under 10 business days for most schools. Business-texting registration (A2P 10DLC) is the long pole, and we handle it.
You do. Every lead and transcript is exportable any time and deleted on request.
Tell us which programs you run. We'll demo on the kind of leads you actually get.