Klozur for Factoring Companies

Owner-operators text at 10 PM from a truck stop. Klozur answers.

Every factoring inquiry gets a reply in under 60 seconds. Klozur asks the qualifying questions (MC number, trucks, monthly invoice volume, current factor), answers the basics, and books the call with your rep.

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The Problem

  • A carrier shopping factors texts three companies at once. The first real reply usually wins.
  • Your reps spend the day on unqualified inquiries: no authority yet, one truck, already under contract.
  • Nights and weekends are when owner-operators have time to deal with this. Your office is closed.

Klozur

  • Replies in under 60 seconds, 24/7, from your company's number.
  • Asks the qualifying questions up front. MC number, trucks, monthly volume, current factor, contract end date.
  • Books the call with your rep and hands over a carrier who has already answered the intake.
New appointmentKlozur dashboard
Darnell W.
Web form · 10:07 PM · replied in 17 sec
QualifiedRepliedBooked
Appointment
Tomorrow 10 AM · Luis
Fleet
2 trucks · own MC (2023)
Volume
~$40K / month
Current factor
Yes · contract ends Nov

What just happened in that thread

A 10:07 PM rate question turned into a qualified carrier on tomorrow's calendar.

  • Qualified the carrier in two exchanges: authority, volume, current factor, contract end date.
  • Didn't quote a rate. It named what drives the rate and left the number to your rep.
  • Booked a 10-minute call, not a "someone will reach out."
  • The rep opens the dashboard and sees the whole intake before dialing.

What Klozur handles for factoring companies

Every answer comes from the knowledge base you approve. Anything else goes to a human.

Intake questions

MC number, years under authority, trucks, monthly invoices, current factor, contract end. Asked conversationally, not as a form.

Rate questions

Explains what drives the rate (volume, recourse vs non-recourse, advance rate) and routes the actual quote to your rep.

Buyout timing

Captures when the current contract ends so your rep calls back at the right time, not just once.

Fuel cards and funding speed

Answers the everyday questions from your approved sheet. Same-day funding, fuel card, how to submit an invoice.

Re-engagement

Works the inquiries from last quarter who went quiet or were still under contract at the time.

Escalation

Credit questions, disputes, anything outside the sheet goes to a human with a clean summary.

How It Works

Live in under 10 business days. No phone system replacement.

1

Connect your lead sources

Web forms, load-board ads, paid search, referrals, your CRM. Forward by webhook, API, or text.

2

Set the intake and the rules

You decide which questions get asked, what it can say about rates and terms, and when it hands off.

3

Reps get booked calls

Qualified carriers on the calendar with the intake attached. No more dialing cold inquiries.

Frequently Asked Questions

If you don't see your question, ask in the form below.

Can it quote rates?

Only if you want it to. Most factors have it explain what drives the rate and leave the number to a rep.

Does it handle the credit check?

No. It collects what the rep needs and hands off. Underwriting stays with your team.

We already run a CRM and a dialer. Does this replace them?

No. It sits in front of them and answers first. Leads and conversations write back to your CRM.

What about compliance for texting?

Business texting runs on registered A2P 10DLC numbers with opt-in and opt-out handled automatically. We take care of the registration.

How fast can we be live?

Under 10 business days for most companies, mostly waiting on the texting registration.

See what Klozur would do with your last 100 inquiries.

Tell us how carriers find you today. We'll demo on the kind of leads you actually get.